On August 1, 2025, coinciding with the 30th anniversary of the establishment of LSH Machinery Group, three parties—the Perkins after-sales team of LSH Machinery, authorized after-sales service agents, and the Perkins engine manufacturer—gathered in Taiyuan to hold the annual after-sales service agent strategic communication conference.

Under the theme of "Unite for Synergy, Walk Forward Hand in Hand", this conference focused on the capacity building and sustainable development of the service network. At this important milestone, LSH Machinery and all service agents reaffirmed the business philosophy of "customer-centricity", and joined hands to provide more efficient Perkins power support for construction machinery and generator set users in the East China and North China regions.

At the opening of the conference, Mr. Wang Xin, General Manager of Perkins Business at LSH Machinery, delivered an address. He first expressed his gratitude to the Perkins manufacturer for their consistent support, as well as to all agent partners for their sincere cooperation, which has delivered efficient and professional after-sales services to customers and jointly enhanced the market influence of the Perkins brand. Meanwhile, he also put forward new expectations and requirements for service agents in terms of service upgrading, response optimization and solution value-adding.

Subsequently, Ms. Huang Jing, General Manager of Perkins After-sales at LSH Machinery, extended a welcome and expressed her gratitude to all participants. She pointed out that amid a market environment full of changes and challenges, all parties had worked together as one in the first half of 2025 and successfully accomplished all the set internal and external tasks.

During the conference, each team of the LSH Machinery Perkins After-sales Department delivered separate reports focusing on four key areas: the review and outlook of parts business, the development and plan of maintenance service capabilities, operational support and challenges, as well as the support policies and solutions for agent development.

In terms of parts sales, facing an extremely challenging market environment, the sales team and agent partners worked closely together and successfully achieved the sales targets. The three parties jointly conducted market visits and adjusted strategies in a timely manner to ensure the accomplishment of performance goals.

As the backbone of the after-sales business, the parts operation support team has to both ensure "stock reserves" and bear the dual pressure of cost reduction and efficiency improvement. Amidst the tedious and repetitive daily work, the team has continuously adopted innovative thinking, improved efficiency through digital means, and looks forward to optimizing the operation support model together with agent partners.

In terms of agent development support, all participants reviewed and discussed the direction of service agent business upgrading together. As the authorized first-level agent for Perkins business, LSH Machinery has always taken the development guidelines of the Perkins manufacturer as its compass, and is committed to continuously improving the service level of agents and customer satisfaction.

In addition, Mr. Xue Jian, General Manager of Aftermarket Sales for Perkins Asia Pacific, and Mr. Miao Jicheng, Senior Manager of Product Support for Perkins Asia Pacific, also attended the conference. They delivered detailed information sharing and program guidance regarding parts market projects and service enhancement respectively, and showed great attention and strong support for this conference.

Unity is strength; solidarity is power. The 2025 LSH Machinery Perkins After-sales Service Agent Strategic Communication Conference concluded successfully. Moving forward, we will join hands and march forward side by side to safeguard every bit of trust our customers place in us!